We offer spare parts for select components of our luggage, including wheels, handles, and telescoping handles.

If you need a replacement part, here’s how we can help:

• Contact us – using your original order number, please initiate a warranty claim here.
• In-store assistance – our retail stores offer in-person support and repairs for select issues. Visit a store for an assessment and guidance on the next steps.

If you have any further questions, feel free to reach out to us on live chat or at hello@monos.ca for support.