We’ve quality-tested our luggage and we’re confident that your luggage will stand up to the toughest travel conditions (but if it doesn’t, we have a warranty for that). While we’re convinced that you’ll love your Monos luggage from day one, we know that when it comes to look and feel, the hands-on approach is hard to beat. That’s where you come in! Our 100-day trial gives you time to ensure that your new suitcase is the right travel companion for you. We think the best way to do this is to pack it with a similar weight to what you’ll be travelling with and testing the luggage in an indoor environment. Size isn’t right? A little too heavy? Colour isn’t exactly you? No problem! Just initiate a return within 100 days of receiving your luggage.
Please note that our 100-day trial will be voided if your suitcase has been used in transit. Pack it up and roll it around your house to get a feel for it, but unfortunately, we cannot accept returns on suitcases that are in unsaleable condition.
The return shipping cost of $20 will be deducted from your total refund, processed when your return arrives at our distribution center.
