LIFETIME WARRANTY+
LIFETIME WARRANTY+
Every suitcase comes with our Lifetime Warranty, with optional coverage for your journey.
Travel confidently and stay covered
Every Monos suitcase is backed by our Lifetime Warranty – coverage for the craftsmanship and quality of the parts that matter most, such as wheels, locks, and handles. It’s included with every purchase, for life.
For added peace of mind on the road, we offer two optional upgrades: Essential and Pro Coverage. They go beyond wear and damage to protect against the realities of travel – airline mishandling, zipper mishaps, and lost luggage.
How it works
Choose your coverage
1 airline damage
1 zipper accident
$50 lost luggage credit
15% off trade-in credit
2 airline damages
1 zipper accident
$100 lost luggage credit
30% off trade-in credit
1 airline damage
1 zipper accident
$50 lost luggage credit
15% off trade-in credit
2 airline damages
1 zipper accident
$100 lost luggage credit
30% off trade-in credit
Coverage for how it’s made
Telescopic handle
Covered under our Lifetime Warranty if it stops extending or functioning as intended through normal use.
TSA-accepted lock
If the lock becomes non-functional or fails during standard handling, we’ll take care of it.
High performance 360° wheels
If your wheels become stuck, worn, or break with regular use, they’re fully covered under our Lifetime Warranty.
Warranty for craftsmanship coverage
Lifetime protection for core functional parts when they no longer perform as they should.
Telescopic handle
Covered under our Lifetime Warranty if it stops extending or functioning as intended through normal use.
TSA-accepted lock
If the lock becomes non-functional or fails during standard handling, we’ll take care of it.
High performance 360° wheels
If your wheels become stuck, worn, or break with regular use, they’re fully covered under our Lifetime Warranty.
Warranty for craftsmanship coverage
Lifetime protection for core functional parts when they no longer perform as they should.
Upgrades for how it’s used
Airline travel damage
Protection for damage caused by airline handling – cracks, dents, or structural impact. Just send us a photo and the airline’s documentation.
–
Up to 1 claim
Up to 2 claims
Zipper damage from travel
One-time coverage for zipper issues caused by travel mishandling, even if the zippers weren’t secured.
–
1 claim
1 claim
Lost luggage credit
If your suitcase was lost in transit, we’ll provide Monos credit toward a replacement. Airline documentation required.
–
$50
$100
Future trade-in credit
When you’re ready for something new, receive a credit toward your next Monos suitcase. No return needed, just a quick confirmation.
–
15% off your next purchase
30% off your next purchase
Priority assistance
Faster responses and expedited support, so you are never left waiting when you need help most.
Airline travel damage
Protection for damage caused by airline handling – cracks, dents, or structural impact. Just send us a photo and the airline’s documentation.
–
Up to 1 claim
Up to 2 claims
Zipper damage from travel
One-time coverage for zipper issues caused by travel mishandling, even if the zippers weren’t secured.
–
1 claim
1 claim
Lost luggage credit
If your suitcase was lost in transit, we’ll provide Monos credit toward a replacement. Airline documentation required.
–
$50
$100
Future trade-in credit
When you’re ready for something new, receive a credit toward your next Monos suitcase. No return needed, just a quick confirmation.
–
15% off your next purchase
30% off your next purchase
Priority assistance
Faster responses and expedited support, so you are never left waiting when you need help most.
Your Lifetime Warranty is always included. Essential and Pro Coverage are one-time upgrades designed to support how you actually travel.
